June 13, 2024



This memorandum provides an overview of TOT, ODP, SWP, and CR. TOT stands for Training of Trainers, ODP stands for On-Demand Performance, SWP stands for Skills Workshop Program, and CR stands for Change Request.


TOT is a process of training trainers so that they can effectively deliver training to others. TOT programs typically cover the following topics:

  • Training design and development
  • Adult learning principles
  • Training delivery methods
  • Training evaluation


ODP typically involves the following steps:

  • Setting goals and objectives
  • Providing feedback
  • Developing and implementing performance improvement plans

ODP can be used to improve employee performance, identify training needs, and make decisions about promotions and pay raises.


SWP is a program that provides employees with the opportunity to develop their skills through workshops and other training opportunities. SWP programs are typically designed to meet the specific needs of the organization and its employees.

SWP can help employees to:

  • Develop new skills
  • Improve existing skills
  • Stay up-to-date on the latest trends

SWP can also help organizations to:

  • Improve employee productivity
  • Reduce employee turnover
  • Increase employee satisfaction


CR is a process for requesting and approving changes to business processes, systems, and procedures. The CR process typically involves the following steps:

  • Identifying and documenting the change
  • Assessing the impact of the change
  • Developing and implementing a change management plan
  • Monitoring and evaluating the change

The CR process can help to ensure that changes are made in a controlled and orderly manner and that the risks associated with change are minimized.


TOT, ODP, SWP, and CR are all important processes that can help organizations to achieve their goals. TOT can help to develop a skilled and knowledgeable workforce. ODP can help to improve employee performance. SWP can help to develop employee skills. CR can help to manage change effectively.

ODP SWP CR Overview

The ODP SWP CR process is a critical component of TOT’s overall risk management framework. It helps to ensure that TOT’s ODPs are well-managed and compliant with all applicable regulations. The process also helps to identify and mitigate potential risks associated with ODPs.

Additional Notes

  • The ODP SWP CR process should be tailored to TOT’s specific needs and risk appetite.

  • TOT should periodically review and update the ODP SWP CR process to reflect changes in the regulatory environment and business practices.

  • TOT should train its employees on the ODP SWP CR process and ensure that they understand their roles and responsibilities.

  • TOT should communicate the ODP SWP CR process to its stakeholders and ensure that they are aware of its importance.

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